Sustainability at Senheng

At Senheng New Retail Berhad, sustainability is integrated into how we operate, serve our customers, and deliver long-term value. Guided by our purpose of enabling better quality of living, we strive to deliver commercial growth while managing environmental impacts, safeguarding stakeholder interests, and upholding high standards of governance.

Sustainability Vision

To be the most trusted retail brand in Malaysia that helps families save energy, live better, and contribute to a greener future.

Sustainability Mission

To make sustainable living simple and attainable for every household by reducing our impact on the environment, improving customer well-being, and creating a better quality of living for our communities and stakeholders.

Sustainability Key Pillars

Economic Growth

Senheng is committed to build a resilient and sustainable business that delivers long-term value for stakeholders. We embed sustainability into our financial and operational strategies to strengthen performance, drive innovation, and safeguard stakeholder trust.

  • Integrate sustainability into financial and operational strategies to enhance business resilience.
  • Engage suppliers to promote responsible sourcing and minimise supply chain risks.
  • Leverage on innovation, data analytics and digital transformation to improve efficiency and customer experience.
  • Safeguard data privacy and security to maintain stakeholder trust.

Environmental Responsbility

Senheng recognises the environmental impact of retail operations and is committed to:

 

  • Minimising carbon emissions and energy consumption across our stores, logistics, and digital infrastructure.
  • Promoting sustainable products and solutions.
  • Improving waste management and reducing packaging footprint.
  • Supporting a circular economy through responsible consumption and disposal.
  • Complying with relevant environmental laws and seeking continuous improvement beyond compliance.

Social Responsbility

Senheng upholds fair, safe, and inclusive practices by

 

  • Ensuring employee health, safety, and well-being.
  • Promoting diversity, equity, and inclusion in our workforce.
  • Upholding fair labour practices and respecting human rights across operations and supply chains.
  • Invest in employee training and talent development to build skills for the future.
  • Engaging and contributing to society through community engagement, partnerships, and social responsibility initiatives.

Governance and Accountability

Our governance framework ensures effective oversight and execution:

 

  • The Board of Directors holds ultimate responsibility for sustainability and climate matters, providing clear oversight, ensuring accountability, and driving the effective execution of related initiatives.
  • Uphold ethical conduct, integrity, and full compliance with applicable laws and regulations.
  • Regular reporting and reviews will be conducted to monitor progress and drive continuous improvement.

Climate Action

Senheng recognises the potential impact of climate change on our business and supply chain. We integrate climate risk assessment into our long-term strategy and work towards reducing greenhouse gas emissions across our operations and value chain.

Sustainability in Action

Promoting renewable energy, e-waste recycling, and sustainable solutions.

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Highlight: Senheng Social Impact

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Through responsible business practices and meaningful community engagement,
Senheng continues to create long-term value for our stakeholders and the communities we serve.

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